--- title: Download The Free Upgrading to Kinetic FAQ description: Find answers to the most frequently asked questions from businesses interested in upgrading to Kinetic. --- [![encompass logo orange-white-1](https://content.encompass-inc.com/hs-fs/hubfs/encompass%20logo%20orange-white-1.png?width=305&height=45&name=encompass%20logo%20orange-white-1.png) ](https://www.encompass-inc.com) [![encompass logo orange-white-1](https://content.encompass-inc.com/hs-fs/hubfs/encompass%20logo%20orange-white-1.png?width=305&height=45&name=encompass%20logo%20orange-white-1.png) ](https://www.encompass-inc.com) [![encompass logo orange-white-1](https://content.encompass-inc.com/hs-fs/hubfs/encompass%20logo%20orange-white-1.png?width=305&height=45&name=encompass%20logo%20orange-white-1.png) ](https://www.encompass-inc.com) # Upgrading to Kinetic FAQ #### Get answers to the most frequently asked Upgrading to Kinetic questions. #### Download the Free FAQ. ![Epicor-kinetic-overview-screens](https://content.encompass-inc.com/hs-fs/hubfs/Persona%20Landing%20Pages/IT%20Persona%20Landing%20Page/Images/Epicor-kinetic-overview-screens.webp?width=2000&name=Epicor-kinetic-overview-screens.webp) **Epicor Kinetic is the business process, relationship, and information management system modern manufacturers need to outpace competition.** ![Epicor Kinetic Usability Icon](https://content.encompass-inc.com/hs-fs/hubfs/Epicor%20Kinetic%20Usability%20Icon.png?width=128&height=128&name=Epicor%20Kinetic%20Usability%20Icon.png) #### Usability A system of record users can interact with intuitively, on any connected device, to complete their daily tasks with ease. ![Epicor Kinetic Security Icon](https://content.encompass-inc.com/hs-fs/hubfs/Epicor%20Kinetic%20Security%20Icon.png?width=128&height=128&name=Epicor%20Kinetic%20Security%20Icon.png) #### Security A secure environment with permissions you can extend or constrain based on role, responsibility, and need of staff. ![Epicor Kinetic Accessibility Icon](https://content.encompass-inc.com/hs-fs/hubfs/Epicor%20Kinetic%20Accessibility%20Icon.png?width=128&height=128&name=Epicor%20Kinetic%20Accessibility%20Icon.png) #### Simplicity Use the system the way you want, when you want, where you want. Your Epicor environment is designed around you. ![Epicor Kinetic Scalability Icon-1](https://content.encompass-inc.com/hs-fs/hubfs/Epicor%20Kinetic%20Scalability%20Icon-1.png?width=128&height=128&name=Epicor%20Kinetic%20Scalability%20Icon-1.png) #### Scalability On-Prem or in the Cloud, Epicor Kinetic can be scaled up or down according to your business' unique needs.   ### The benefits of an Epicor certified partner Protecting your technology investment is vital when selecting an enterprise software partner. Not only will your organization get better results, but choosing an Epicor Authorized or Certified Partner can also help you stay compliant with your Epicor contract. [Learn about the benefits of a certified partner](https://content.encompass-inc.com/hubfs/Persona%20Landing%20Pages/IT%20Persona%20Landing%20Page/Documents/Getting%20Started%20With%20Epicor%20Kinetic%20User%20Guide.pdf?hsLang=en) ![the benefits of a certified epicor partner](https://content.encompass-inc.com/hs-fs/hubfs/Persona%20Landing%20Pages/IT%20Persona%20Landing%20Page/Images/the%20benefits%20of%20a%20certified%20epicor%20partner.jpg?width=1200&height=802&name=the%20benefits%20of%20a%20certified%20epicor%20partner.jpg) ** > Encompass is cost competitive, responsive and supportive. Their outstanding service has been helpful and forthright in all our Epicor endeavors.  ![General-Dynamics-Logo](https://f.hubspotusercontent30.net/hubfs/507386/CLEAN-images/lazy-imgs/lazy-img-80x80.png) General Dynamics ** > The team at Encompass Solutions was instrumental in our quick and successful implementation of Epicor. Their ERP experience made our transition go very smoothly.  ![Yeti-coolers-logo](https://f.hubspotusercontent30.net/hubfs/507386/CLEAN-images/lazy-imgs/lazy-img-80x80.png) Yeti Coolers ** > We increased our efficiency 21% in the first year after Encompass implemented our ERP. Increased efficiency means increased profits - well worth the investment.  ![Correct-Craft-logo](https://f.hubspotusercontent30.net/hubfs/507386/CLEAN-images/lazy-imgs/lazy-img-80x80.png) Correct Craft ** > With Encompass, all of our Financial support issues are resolved and we are educated on the cause. We wanted to be sure the provider we chose would adhere to an internal method of development and documentation as well as being extremely knowledgeable about Epicor. Encompass has gone beyond our expectations. ![master-built-logo](https://f.hubspotusercontent30.net/hubfs/507386/CLEAN-images/lazy-imgs/lazy-img-80x80.png) Masterbuilt ** > Encompass clearly understands the system, its strengths and limitations, and were able to suggest some "out of the box" ideas we haven't seen from many Epicor consultants.  ![campbell-grinder-co-logo](https://f.hubspotusercontent30.net/hubfs/507386/CLEAN-images/lazy-imgs/lazy-img-80x80.png) Campbell Grinder Co. ** > From accounting questions to new modules, inventory mysteries to mad scientist "what if we wanted to…" ideas – We trust Encompass to give us the right answers.  ![m-holland-logo-transparent](https://f.hubspotusercontent30.net/hubfs/507386/CLEAN-images/lazy-imgs/lazy-img-80x80.png) M. Holland Company ** > Your team has delivered excellent performance. I often have very technical and specific questions and Encompass always helps me with great professionalism and courtesy.  ![J-B-Industrial-Services-logo](https://f.hubspotusercontent30.net/hubfs/507386/CLEAN-images/lazy-imgs/lazy-img-80x80.png) J&B Industrial Services ** > This feels like a true partnership, and I couldn't be more pleased with it. When we partnered with Encompass, our momentum picked up exponentially. The Encompass team listens, responds, and takes action. ![logo-gray-metal-south](https://f.hubspotusercontent30.net/hubfs/507386/CLEAN-images/lazy-imgs/lazy-img-80x80.png) Gray Metal South, Inc. ** > Encompass has done a great job at assessing our transition situation. Their BPR guidance systematically attacked and resolved pain points following implementation.  ![kaufman-containers-logo](https://f.hubspotusercontent30.net/hubfs/507386/CLEAN-images/lazy-imgs/lazy-img-80x80.png) Kaufman Container ** > We have enjoyed working with Encompass Solutions for many years now, they have stepped up to support our older legacy system.  ![royal-master-grinders-logo](https://f.hubspotusercontent30.net/hubfs/507386/CLEAN-images/lazy-imgs/lazy-img-80x80.png) Royal Master Grinders, Inc. ** > Encompass has a great team, they get it, they ask all the right questions until they understand it well enough to make the tool work the way we need it to work.  ![doxsteel-fasteners-logo](https://f.hubspotusercontent30.net/hubfs/507386/CLEAN-images/lazy-imgs/lazy-img-80x80.png) DoxSteel Fasteners ** > Encompass are the technical and functional experts. After multiple projects with outstanding and consistent results, they have become our "Epicor Wingman".  ![swepco-tube-llc-logo](https://f.hubspotusercontent30.net/hubfs/507386/CLEAN-images/lazy-imgs/lazy-img-80x80.png) Swepco Tube, LLC ** > You helped me with an Embedded Customization. It went very well and I was so pleased. Within an hour we had completed what I had hoped to get done (and thought it might take several hours!). A really good task done. Thanks again to the Encompass team. ![statlab-logo](https://f.hubspotusercontent30.net/hubfs/507386/CLEAN-images/lazy-imgs/lazy-img-80x80.png) Statlab ** > Encompass literally came to our rescue. We had a critical accounting issue occur right after we canceled our services with the previous provider. We hadn’t even signed the contract yet. Our Account Manager, Jason Claggett, helped us get the paperwork in order and get resources in contact with our accounting dept and resolved our issue in a very timely manner. ![briskheat-logo](https://f.hubspotusercontent30.net/hubfs/507386/CLEAN-images/lazy-imgs/lazy-img-80x80.png) BriskHeat Corporation ** > I would recommend Encompass and Epicor. As we were down in the trenches, Encompass was right there along side us to ensure our success. ![logo-accel-robotics](https://f.hubspotusercontent30.net/hubfs/507386/CLEAN-images/lazy-imgs/lazy-img-80x80.png) Accel Robotics ##### Encompass Encompass ##### Resources Resources ![corp-certified-partner-600x600-gold-badge-white-1](https://content.encompass-inc.com/hs-fs/hubfs/corp-certified-partner-600x600-gold-badge-white-1.png?width=2051&height=781&name=corp-certified-partner-600x600-gold-badge-white-1.png)   [![20th anniversary logo white-1](https://content.encompass-inc.com/hubfs/20th%20anniversary%20logo%20white-1.png) ](https://www.encompass-inc.com) Copyright © 2022 Encompass Solutions, Inc. [**](https://www.facebook.com/EncompassERP/)[**](https://twitter.com/ESI_ERP)[**](https://www.linkedin.com/company/encompass-solutions/)[**](https://www.youtube.com/c/Encompass-inc) **