Welcome to the Enquire customer portal.
This is the place to submit, review, and resolve your business system issues.
Scroll down to Log In to the portal and learn more about additional support services.
Navigate ticketing, issue tracking, and resolution in the Enquire support ecosystem.
Scroll through the carousel of video tutorials below to learn more.
Meet The Staff Supporting your business
Get to know a bit more about those working alongside you and your teams to improve performance and overcome obstacles.
Click on a staff profile picture to learn more about them.
Jason Claggett has been working with technical aspects of Epicor Vista/Vantage since 2003 and is experienced with it through its current Kinetic 2021 version.
Epicor ERP/Managed Services Consultant
Whether you need Helpdesk support, Application Troubleshooting, or a dedicated Account Manager, my goal is to always be available for your Managed Services needs.
Epicor ERP/Managed Services Analyst
From simple login help to in-depth application installation troubleshooting, my intention is to always provide top-tier support for a vast range of Managed Services needs.
How To Reach Us
Get in touch with our staff by email, phone, or web portal as outlined below.
'Encompass literally came to our rescue. We had a critical accounting issue occur right after we cancelled our service with a previous support provider. We hadn't even signed our contract yet. Our account manager, Jason Claggett, helped us get the paperwork in order and get resources in contact with our accounting dept and resolved our issue in a timely manner.'
Save Time And Money
We offer several advanced services programs for businesses with ERP systems deployed both on-premise and in the cloud. Additionally, our patch management program ensures your ERP system is running the latest release and maintains an update cadence in-sync with each patch release.
Businesses leveraging EDI solutions can also benefit from our managed services expertise, too. We deliver implementation, development, and support services to ensure your EDI capabilities continue to scale and improve your business' operations and supplier relationships.