Epicor Kinetic

Encompass is cost competitive, responsive and supportive. Their outstanding service has been helpful and forthright in all our Epicor endeavors. 

The team at Encompass Solutions was instrumental in our quick and successful implementation of Epicor. Their ERP experience made our transition go very smoothly. 

We increased our efficiency 21% in the first year after Encompass implemented our ERP. Increased efficiency means increased profits - well worth the investment. 

With Encompass, all of our Financial support issues are resolved and we are educated on the cause. We wanted to be sure the provider we chose would adhere to an internal method of development and documentation as well as being extremely knowledgeable about Epicor. Encompass has gone beyond our expectations.

Encompass clearly understands the system, its strengths and limitations, and were able to suggest some "out of the box" ideas we haven't seen from many Epicor consultants. 

From accounting questions to new modules, inventory mysteries to mad scientist "what if we wanted to…" ideas – We trust Encompass to give us the right answers. 

Your team has delivered excellent performance. I often have very technical and specific questions and Encompass always helps me with great professionalism and courtesy. 

This feels like a true partnership, and I couldn't be more pleased with it. When we partnered with Encompass, our momentum picked up exponentially. The Encompass team listens, responds, and takes action.

Encompass has done a great job at assessing our transition situation. Their BPR guidance systematically attacked and resolved pain points following implementation. 

We have enjoyed working with Encompass Solutions for many years now, they have stepped up to support our older legacy system. 

Encompass has a great team, they get it, they ask all the right questions until they understand it well enough to make the tool work the way we need it to work. 

Encompass are the technical and functional experts. After multiple projects with outstanding and consistent results, they have become our "Epicor Wingman". 

You helped me with an Embedded Customization. It went very well and I was so pleased. Within an hour we had completed what I had hoped to get done (and thought it might take several hours!). A really good task done. Thanks again to the Encompass team.

Encompass literally came to our rescue. We had a critical accounting issue occur right after we canceled our services with the previous provider. We hadn’t even signed the contract yet. Our Account Manager, Jason Claggett, helped us get the paperwork in order and get resources in contact with our accounting dept and resolved our issue in a very timely manner.

I would recommend Encompass and Epicor. As we were down in the trenches, Encompass was right there along side us to ensure our success.